Legal Documents

Pick lucky's Terms & Conditions

This page contains full details in Bengali about all pick lucky platform rules, betting conditions, payment policies, and your rights. Please read carefully before opening an account.

Last Updated: January 2026
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1. General Provisions & Nature of Agreement

These terms and conditions form a legal agreement between the pick lucky platform (picklucky.app) and its users. By creating an account or using the platform, you are considered to have fully accepted these terms.

Pick lucky reserves the right to change, amend, or update these terms and conditions at any time. Users will be notified via email or platform notification at least 7 days before any changes take effect. Continued use of the platform after changes are made will be considered acceptance of the revised terms.

Important: These terms have been written in Bengali for the convenience of Bangladeshi users. In the event of any linguistic discrepancy, the English version shall be considered final.

Pick lucky is an online entertainment gaming platform operating under an international gaming license, with all activities conducted in accordance with international regulations.

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2. Account Registration & Verification

When registering with pick lucky, you must provide accurate and complete information. Providing false or misleading information may result in account termination and forfeiture of any deposited funds.

Information required for registration:

  • Full Name (as per National ID)
  • An active mobile number (linked to bKash/Nagad/Rocket)
  • Date of Birth (must be 18 years or older)
  • Valid email address
  • Residential address

KYC Verification:

Pick lucky may require users to complete a KYC (Know Your Customer) verification process in certain situations. This may involve submitting copies of a national ID, passport, or other government-issued documents. Withdrawals may be restricted until verification is complete.

One Person, One Account: Each individual, household, or device may operate only one account. Creating multiple accounts is strictly prohibited.

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3. Age Restrictions & Eligibility

To open an account and use pick lucky's services, applicants must be at least 18 years of age. This age requirement is strictly enforced.

  • Age is verified at the time of registration.
  • Proof of age may be requested at any time if there is reasonable doubt.
  • Helping minors create an account is strictly prohibited and may result in legal action.
  • Parents and guardians are responsible for keeping their devices and accounts out of reach of minors.

Warning: If it is found that a minor has been using pick lucky, the account will be immediately closed and all deposited funds and winnings will be forfeited.

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4. Betting Rules & Conditions

Once a bet is confirmed on pick lucky, it cannot be changed or cancelled. It is entirely the user's responsibility to verify all details before confirming a bet.

Betting Limits:

  • Minimum bet: ৳10 (ten BDT)
  • Maximum bet: determined by account tier and event
  • Maximum payout: up to ৳5,00,000 (five lakh BDT) from a single bet
  • Odds in live betting are subject to change — the odds at the time of confirmation are final

Bet Cancellation Scenarios:

Pick lucky may cancel or void a bet in the following circumstances:

  • If a match or event is not completed (due to natural disaster, cancellation, etc.)
  • If incorrect odds are displayed due to a system or data feed error
  • If the outcome of an event is declared void by the relevant international governing body
  • If there is suspicion of fraud or match fixing

Odds Changes: pick lucky does not change odds once a bet is confirmed. The odds at the time of your bet are final — regardless of any market movement.

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5. Payment, Deposit & Withdrawal Policy

Pick lucky currently supports transactions via bKash, Nagad, and Rocket. All transactions are conducted in Bangladeshi Taka (BDT).

Deposit Rules:

  • Minimum deposit: ৳500
  • Maximum single deposit: ৳50,000
  • Daily maximum deposit: ৳1,00,000
  • Deposits are typically credited to your account instantly
  • No additional charges are applied on deposits

Withdrawal Rules:

  • Minimum withdrawal: ৳500
  • Maximum single withdrawal: ৳1,00,000
  • Maximum daily withdrawal: ৳2,00,000
  • Average processing time: 5 minutes (standard cases)
  • KYC verification may take up to 24 hours when required

Important: Withdrawals will only be sent to the mobile banking number provided at registration. No payments are made to third-party numbers.

Pick lucky processes withdrawals at no charge. However, mobile banking operators may apply their own fees, which are beyond pick lucky's control.

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6. Bonus, Promotion & Offer Terms

Pick lucky offers welcome bonuses, cashback, free bets, and reload bonuses from time to time. Each promotion has its own terms, which must be read before claiming.

General Bonus Terms:

  • Bonus funds cannot be withdrawn directly — a specified betting turnover must be completed first
  • Welcome bonus wagering requirement: typically 8–10x the bonus amount
  • Bonus wagering completion period: typically 30 days
  • The same person may not claim the same promotion more than once
  • Pick lucky reserves the right to modify or withdraw any bonus offer at any time

VIP Bonus: VIP members receive special cashback and bonuses, which may be subject to different terms than standard bonuses. For more details, VIP Page View.

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7. Prohibited Activities & Misuse

The following activities are strictly prohibited on pick lucky. Violating these rules may result in account termination and forfeiture of all funds:

  • Creating or managing multiple accounts
  • Use of a false identity or forged documents
  • Attempting to abuse bonuses or manipulate the system
  • Money laundering or any illegal financial activity
  • Harassing or defrauding other users
  • Placing bets using automated bots or scripts
  • Attempting to hack or gain unauthorized access to the system
  • Participating in or facilitating match fixing

Legal Action: In cases of fraud or money laundering, pick lucky will cooperate with law enforcement authorities, and legal action may be taken against the individuals involved.

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8. Account Suspension & Closure Policy

Pick lucky may temporarily suspend or permanently close an account without prior notice under the following circumstances:

  • Violation of these Terms & Conditions
  • Suspected or confirmed fraud
  • KYC Verification Failure
  • Extended account inactivity (more than 12 months)
  • User's own request

If an account is closed, any valid balance will be refunded within 7 business days; however, bonus funds are non-refundable.

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9. Responsible Gaming Policy

Pick lucky places responsible gaming at the top of its priorities. We believe betting is a form of entertainment, and we are committed to ensuring it does not negatively impact anyone's life.

Our Responsible Gaming Tools:

  • Deposit Limit: Set daily, weekly, or monthly deposit limits
  • Betting Limits: Limiting the maximum amount you can bet within a given time period
  • Session Timer: Automatic logout after a set period of inactivity
  • Cooling-Off Period: Account break from 24 hours up to 30 days
  • Self-Exclusion: Self-exclusion options ranging from 6 months to permanent

For more details, visit our Responsible Gaming Visit the page. If something seems wrong, contact support today.

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10. Privacy & Data Protection

Pick lucky maintains a separate Privacy Policy governing the collection, storage, and use of your personal information. By accepting these Terms, you also agree to our Privacy Policy.

  • Your information is never sold to third parties
  • Your data is used solely for service improvement and legal compliance
  • All data is kept secure through SSL encryption

For more details, visit our Privacy Policy Read.

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11. Dispute Resolution Process

For any dispute or complaint with pick lucky, please contact our customer support team first. Most issues are resolved within 24 hours.

Complaints Process:

  1. Submit a complaint via Live Chat or email
  2. Please include a detailed description of your complaint along with any relevant screenshots
  3. Pick lucky will provide a written response within 72 hours
  4. If unresolved, the matter will be referred to an independent mediator

Please Note: Contacting our support team directly gets your issue resolved faster than posting complaints on social media or public forums.

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12. Contact Information

If you have any questions about these Terms & Conditions or need assistance, please reach out to us:

  • Email: support@picklucky.app
  • Live Chat: Log in to the platform and click the chat icon
  • Time: 24 hours, 7 days a week
  • Language: Bengali & English

These terms were last updated in January 2026. pick lucky reserves the right to make changes at any time — users will be notified before any significant changes take effect.

Why trust pick lucky?

Our Terms & Conditions are designed to protect the interests of our users

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Transparent Rules

Every rule at pick lucky is written in plain language — no hidden clauses, no fine-print traps.

Fast Payout Guarantee

Winnings paid out in as little as 5 minutes via bKash or Nagad — no excuses, no delays. Payouts are guaranteed when you follow the terms.

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Data Protection

Your personal and financial information is protected by SSL encryption and is never shared with any third party.

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Fair Dispute Resolution

If an issue arises, a written resolution will be provided within 72 hours. If unresolved, the matter will be referred to an independent third party for settlement.

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Responsible Gaming

Self-exclusion, deposit limits, and session timers — we give you all the tools to stay in control.

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Full Support in Bengali

If you have trouble understanding any rules, our support team is available 24/7 to assist you in Bengali.

Done reading? Start now

Register under pick lucky's terms and conditions and receive your welcome bonus.
Get started with just ৳500 on bKash.

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